Privacy Policy

A legal disclaimer

Welcome to House of Kali's, We are committed to protecting your Privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect and safeguard your information When you visit our website Shopkali.org

Privacy Policy - the basics

2. Information We Collect

We may collect information about you in a variety of ways.

A. Information You Provide to Us Directly:

Personal Data: When you register for an account, contact us, or make a purchase, we may ask for information such as your:
- Name
- Email address
- Phone number
- Mailing/Billing address
- Payment information (e.g., credit card number) Note: We typically use a secure third-party payment processor and do not store full credit card details on our servers.
Other Content: Any other content you voluntarily submit to us (e.g., user-generated content, feedback, survey responses).

B. Information Collected Automatically:

Usage Data: We automatically collect certain information when you use our Services, such as your IP address, browser type, device type, operating system, pages you view, links you click, and the times you access our Services.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect this information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

C. Information From Third Parties:
We may receive information about you from other sources, such as social media platforms (if you connect your account to ours), data analytics providers, or payment processors.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our Services.
Create, manage, and secure your account.
Process your transactions and send you related information, including purchase confirmations and invoices.
Communicate with you, including for customer service, updates, security alerts, and promotional messages (you can opt-out of marketing communications at any time).
Personalize and improve your experience with our Services.
Analyze how our Services are used for trends and user behavior.
Detect, prevent, and address technical issues, fraud, or abuse.
Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your information depends on the context in which we collect it. We typically rely on the following:

Performance of a Contract: To fulfill our obligations to you (e.g., providing the service you requested).
Consent: Where you have given us explicit permission to do so (e.g., for marketing emails).
Legitimate Interests: For our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.
Legal Compliance: To comply with a legal obligation.

5. How We Share Your Information

We may share your information in the following situations:

Service Providers: We share information with third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services). These providers are only permitted to use your information to provide these services.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
To Protect Rights: Where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our Terms of Service.

We do not sell your personal information to third parties.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: The right to request copies of your personal data.
Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Erasure ("Right to be Forgotten"): The right to request that we erase your personal data, under certain conditions.
Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Object to Processing: The right to object to our processing of your personal data, under certain conditions (e.g., for direct marketing).
Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

8. Children's Privacy

Our Services are not intended for use by children under the age of 21. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. Cookies and Tracking Technologies

We use cookies for several purposes:

Necessary Cookies: Essential for the operation of our Service.
Analytics/Performance Cookies: Help us understand how visitors interact with our website.
Functionality Cookies: Allow the website to remember choices you make.
Targeting Cookies: Used to track your browsing habits to deliver advertising more relevant to you.

You can control cookies through your browser settings.

10. International Transfers

Your information may be transferred to —and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside [Your Country] and choose to provide information to us, please note that we transfer the data to [Your Country] and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.